Zendesk has officially launched its global investment fund aimed at supporting startups focused on Artificial Intelligence, with the goal of enhancing experiences for both customers and employees. The Zendesk Ventures fund aims to empower startups by providing capital, expertise in customer experience (CX) and artificial intelligence, and creating strategic partnership
The Inter-American Development Bank (IDB) and Finnovista presents the fourth report in the Fintech in Latin America and the Caribbean series, a collaborative effort since 2017 between. This study, unveiled at the fifth annual FintechLAC meeting in Bogotá, Colombia, with the support of the Grand Duchy of Luxembourg, provides a
CRM (Customer Relationship Management) software is essential for entrepreneurs looking to effectively manage customer relationships. These tools centralize and streamline interactions with users, enhancing productivity and business efficiency. In Guatemala, several standout CRM options can significantly boost your entrepreneurial endeavors. What is CRM, and Why is it Important? CRM stands
In a world where efficiency, agility, and innovation are paramount, the legal sector faces increasingly significant challenges. Responding to these demands, Alster.law, Legal Hub, and Lawit Group have joined forces to launch OPSLINK, a firm specializing in consulting services for legal operations and the implementation of technological solutions in
Pollo Campero, a CMI brand, secures a $75 million loan from J.P. Morgan for its expansion in the U.S.
The Volcano Innovation Summit, the premier event for innovation and regional development, returns for its fifth edition in 2024. This highly anticipated event in Latin America will be held from August 31 to September 2 in the historic city of Antigua Guatemala. Over the course of three dynamic days, more
Discover CMI Ventures, CMI’s new Corporate Venture Capital unit focused on revolutionizing green energy and FoodTech.
Aster, the accelerator powered by Escondida | BHP and located in the Antofagasta Region, has announced its sixth call for startups focused on the mining sector. With a portfolio valued at US$61 million, where 48% of innovations originate from this Chilean region, Aster is positioned as a key catalyst for
Entrepreneurship in the healthcare sector in Latin America faces a promising landscape with ample opportunities for growth and development, reflecting a global trend towards integrating technology across sectors like banking and logistics. This shift has recently extended to healthcare, where technological startups play a crucial role in transforming and improving
For those who deeply value their customer relationships and strive to continually improve them, understanding the functionalities of a CRM is essential. A CRM can significantly enhance the productivity of your team and your company in Guatemala. This tool is vital at every stage of the sales cycle, integrating functions
Securing investment from venture capital (VC) funds is essential for scaling and solidifying market presence in the competitive world of startups. To achieve this, startups must possess certain characteristics that make them appealing to investors. Below are five key qualities that can significantly enhance the likelihood of capturing the attention
Central America is a region with a dynamic business environment that is significantly shaped by visionary leaders at the helm of some of the most influential corporations. These CEOs have not only steered their companies to new heights of innovation and success but have also played crucial roles in the